These guys are amazing! Alan and his crew did a fantastic job! They showed up on time, gave a free estimate ($1000-1300 cheaper than 3 other top rated plumbers on kudzu), were down to earth and very genuine. They worked until 2am in order to get my water and sewer working again asap. That's dedication to customer service! This was a big job requiring digging 12-15' below grade and these guys handled it beautifully. I will always use Ridgeway in the future and recommend them to every one I meet. Forget about calling the other guys and wasting your time. Call Ridgeway today. You won't be disappointed!

We had a problem with our hot water line in the master tub/shower. They came next day, took a little over 1/2 an hour to complete (and that's including a trip to Home Depot). Brent was polite, quickly got to the root of the problem, solved it & was on his way. I like how he got the job done without a lot of hassle or chit-chat. Would use them again hands down.

Charles replaced our water heater in the amount of time he said it would take. He was there on time (unheard of nowadays). When I went downstairs to check out the installation, I noticed a few marks on our carpets. He told me he would clean up after himself (which he did). However, later that afternoon when I checked the carpet to see if the area that Charles cleaned was dry, I saw that the marks were still there. I contacted the company to voice my complaint. Charles returned my call within a few minutes, apologized for the mess and assured me that he would be back on Monday to clean. He called, as promised, on Monday morning. He had to go by Home Depot to buy a cleaner (I suggested a cleaner which he bought), but told me he would be there to clean up the mess that afternoon. Once he cleaned it, I could not tell where the marks had been. He was very professional and prompt. Most importantly, Charles kept his word. I am so pleased to see that there is still a business who understands work ethic, integrity and reliability. We will not hesitate to use this company again in the future. Thank you Charles.

When your water heater starts spewing water all over the basement floor, it is generally time to call a plumber. I was aware of Kudzu so I decided to have a look. Ridgeway stood out because of the number of good reviews and, after I read quite a few, realized that they probably weren't bogus after all. So I gave them a call. They gave me a fair price and told me they could install it the same day. They sell the Rheem brand which I had learned was one of the best brands. I am very aware of product and labor warranties. One company I called offered no labor warranty at all - be sure you ask this question. Ridgeway gave me a 1 year labor warranty and Rheem's 6?? yr on parts. The plumber came over (Charles) and he was a friendly and efficient worker who actually seemed to actually seemed to enjoy his work. He didn't even get mad when I stood around and watched him wrestle with the 200 lb 50 gallon heater. After an hour or so the install came off without a hitch and I had hot water again. I'll never call a different plumber again. The guys are rated number 1.

We returned from a trip to find water in our basement. The first "plumber" said the basement was leaking from the recent heavy rain...right. I called Ridgeway and they were over in less than 30 minutes. They put a camera through the pipe and found the problem. The next day they worked late replacing the faulty pipe. Our experience with Ridgeway Mechanical was very good. They were professional and polite. I felt the price they charged to fix the problem was very reasonable. Will will use their services again.